Project: Create a detailed feature guide to introduce and document a new plugin.
Context: Ephesoft developed a collection of new features that fundamentally altered the way administrators use our product. One of those features was a plugin called Universal Document Automation. This plugin functioned similarly to existing components, but the key difference was that users could get started with little-to-no configuration.
Transact’s documentation is formal. The primary audiences are operators and system administrators.
Achievements: Figured out how to use a new plugin while still in the early development stages, including multiple use cases. Condensed the writing cycle to fit the tight deadline.