Ephesoft is an intelligent document processing (IDP) startup based out of Irvine, CA. I work as a Technical Writer on a small team (currently just me), leading our major release documentation and all of our writing projects. I write and maintain feature guides, tutorials, how-to articles, reference guides, system administrator documentation, and knowledge base articles.
Here’s a highlight list of documentation I’ve written for Ephesoft’s two products.
Product: Transact#
Transact’s documentation is formal. The primary audiences are operators and system administrators.
Release Documentation
Co-authored Transact version 2020.1.00 release documentation
Co-authored Transact version 2020.1.06 release documentation
- Release Notes
- Software Updates
- Known Issues and Workarounds
- Installation Guide for Linux
- Upgrade Guide for Linux
- Installation Guide for Windows
- Upgrade Guide for Windows
Tutorials/Feature Documentation
Reference
Knowledge Base Articles
- Transact Upgrade Stops When Upgrading to 2020.1.03 or Above with MSSQL Server and Windows Authentication
- “Duplicate Entry” Error When Upgrading Transact to 2019.1 or Above
- Import Stops Working While Processing XLSX/XLS File
- AJP Protocol Error – “Invalid Message Received”
- “Null” Error on Dashboard Reports Screen in Chrome
How-To Articles
- How to Install the RecoStar Design Studio CE 20.4 Standalone Application on a Windows Workstation
- How to Disable the AJP Protocol in Tomcat
Product: Semantik Invoice#
Semantik Invoice’s documentation is conversational and casual. The primary audiences are end users and administrators.
Tutorials
Reference
Tips/Best Practices
Troubleshooting
- Import Failure - Missing File Extension
- Import Failure - Unsupported File Type
- Webhook Failure - Timeout
- Webhook Failure - Wrong Address/DNS Not Found
Ephesoft Labs#
I also wrote READMEs for Ephesoft Labs, in both Markdown and AsciiDoc.